Role

UX Strategy | Information Architecture | UI Design | Workflow Design | System Architecture

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Overview

• Real-time workflow dashboard designed to give 1,900+ consortium partners clear visibility into asset request status and ownership

• Built to replace manual spreadsheets and fragmented email communication with a single source of truth

• Structured to surface progress, timing, and handoffs through an intuitive, at-a-glance tracking experience

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Key Contributions

• Designed streamlined UX and Information Architecture to clarify complex, multi-team request workflows

• Created dynamic status visualization synced in real time with Wrike to ensure accuracy and transparency

• Built scalable UI patterns and workflow logic to support multiple request types and evolving system needs

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Outcome

The Asset Tracker dramatically improved operational efficiency, reducing request response time by 88%, increasing workflow efficiency by 30%, and cutting internal email volume by 40%, saving account teams more than eight hours per week while reinforcing transparency and shared accountability.​​​​​​

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